Before any work begins, our team conducts a thorough assessment of your home to identify the specific repair or rehabilitation needs. This initial inspection helps us understand the scope of the project.

Based on the inspection findings, we work closely with you to outline a comprehensive scope of work. This document details the specific repairs or improvements that will be undertaken as part of the project.

In some cases, especially when dealing with older homes, environmental testing may be necessary to check for hazards like lead or asbestos. We ensure that your home is safe for both our contractors and your family.

We solicit bids from qualified general contractors who are experienced in the type of work needed for your project. This competitive bidding process helps ensure that you receive quality services at the best possible price.

Our team carefully reviews the bids and selects the most suitable contractor for your project. We consider factors such as qualifications, experience, and pricing to make an informed choice.

We hold a pre-construction conference before the start of any work. At this conference, clients have the opportunity to review and ask questions about loan documents and the terms and conditions of financial assistance, including the deferred forgivable loan structure and repayment terms. Our team is present to address any questions or concerns you may have.

The pre-construction conference also provides an opportunity for our clients to discuss and clarify the scope of work outlined for their project. This ensures that both parties are on the same page regarding the specific repairs or improvements to be made to your home. Finally, we walk through topics including project timeline, program procedures, responsibilities, and finalizing project details.

Once a contractor is selected, the construction phase begins. Our team closely monitors the progress to ensure that the work is completed to the highest standards and in accordance with the agreed-upon scope.

After the construction is complete, we conduct a final inspection to verify that all repairs and improvements meet the required standards and are in compliance with local regulations. We also conduct periodic interim inspections during the construction phase to ensure compliance with project specifications.

In addition to the above steps, we handle various project management tasks behind the scenes. This includes managing loan documents, establishing project pricing and budgets, processing payments to contractors, issuing warranties for completed work, verifying contractor qualifications, ensuring all necessary licenses and permits are obtained, and confirming insurance coverage to protect all parties involved.

If you have any questions or concerns throughout the project, our team is here to assist you every step of the way. Your satisfaction and peace of mind are our top priorities.